Shipping policy
*Free Standard Shipping on orders $100 or more!
Within the Continental U.S. - In stock items only. Does not apply to pre-orders
Once payment is received, we will be unable to make changes or remove items from your order in our system.
To ensure that your package is properly delivered, make sure that your shipping address is entered correctly and includes all information (correct abbreviations, street numbers, building or apartment numbers).
Showboat Boutique is not responsible for lost, misplaced, or incorrectly delivered shipments if the address information provided at the time of placing order is incorrect.
Some items may ship separately, and we cannot guarantee that all packages will arrive in the standard shipping times. If you have any problems about logistics, please contact us at Admin@showboatboutique.com , and we will attempt to properly solve for you.
We make every attempt to get your orders out to you as quickly as possible, however delivery times may have varying degrees of delay.
Standard Processing Time: 2 -4 business days after the order is placed, Monday-Friday. *We do not ship on weekends and/or nationally observed US holidays*
Standard Shipping Time: Depending on the destination of delivery. See below estimate
| Method | Shipping Time | Order Amount | Rates | ||||
|---|---|---|---|---|---|---|---|
|
Standard Shipping |
3-9 business days |
|
|
||||
| Next Day Air | 1 business day | -no minimum- | Provided at checkout | ||||
| 2nd Day Air Saver | 2 business day | -no minimum- | Provided at checkout |
* Within the continental U.S. Orders $100+ that are being shipped within US territory, but are outside the Continental United States; i.e., Alaska, Hawaii, Guam, Puerto Rico etc. may select a flat $8.95 shipping fee at checkout.
What are my shipping options if I live outside of the U.S.?
We offer shipping to international addresses via UPS. Free Standard Shipping is not available on international orders.
My tracking says that my order is being returned to the sender. What can I do?
If your tracking shows that your order was undeliverable and is being returned to us, we can resend your order to the same or alternative shipping address with a second shipping fee. Please contact us at Admin@showboatboutique.com, if you need assistance.
In addition, a $4.99 handling fee, 25% restocking fee, and a $9.99 return shipment fee will be applied if your package is returned to our facility by our provider under the same label for any reason such as wrong address.
My package is marked as “delivered” but I can’t find it.
Here’s what we suggest doing:
- Look for a notice of attempted delivery
- Ask your roommates or neighbors if they accepted your delivery
- Check again the end of the next day
- Contact the shipping carrier: USPS (1-800-222-1811), UPS (1-800-742-5877), or DHL (1-800-225-5345)
